The sole purpose of the Carpet Concepts Team is to provide our clients with the highest quality installation and service.

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We're ready to be your solution now and well into the future.  Join our list of continually satisfied customers.

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What To Expect

In addition to a 100% guarantee, dedication to professionalism, and a commitment to our customers' success, here is what else you can expect:

Administrative Excellence:

  • Net 30 terms on billing.
  • Thorough documentation.
  • Prompt scheduling.
  • $1,000,000 insurance coverage.
  • Friendly customer service.
  • Speedy response time for ALL pages.


Installation Work:

  • On-time schedule or a call from the office concerning any delays.
  • Appropriate attire for working in public.
  • A check-in with manager before the start of each job.
  • Courteous and professional attitude.
  • Proper behavior, including no smoking or alcohol.
  • All new metals.
  • Notification of any work needed other than what has been stated.
  • Every unit "powerstretched" and vacuumed for longevity and appearance.
  • All units cleaned and ready to move in, including the dusting of hard surfaces.
  • All old materials hauled away.